Terms and Conditions
All orders for products accepted by AUSTRALIAN LABS are subject to these terms and conditions. Any person placing orders for goods/
products at AUSTRALIAN LABS is bound by these terms and conditions.
Prices
The prices are current and AUSTRALIAN LABS will try and maintain these prices specified, however AUSTRALIAN LABS reserves the right to change the
price of any item without notice. All prices exclude GST and the customer must pay any applicable GST in addition to the specified
price.
Any price quoted by AUSTRALIAN LABS in writing is valid for 30 days from the date of offer.
Payment
Payment is to be made by Cash, Cheque or Direct Deposit to bank account prior to delivery.
Order Delivery
AUSTRALIAN LABS will endeavor to deliver all orders within the mentioned working days unless otherwise specified. If the order cannot be
delivered within the committed period, AUSTRALIAN LABS will contact the customer via email or via phone to advise on a more accurate
delivery time. Order delivery times vary depending on stock availability.
Product
With constant sourcing of product and rapid developments in the industry, AUSTRALIAN LABS is always reviewing its product range. AUSTRALIAN LABS
reserves the right to discontinue any product or to change its design at any time. AUSTRALIAN LABS will not be held liable for
failure to supply any product at any time.
Product Stock
AUSTRALIAN LABS holds product stock in Sydney, NSW, Australia. Products may need to be ordered in from networked suppliers to then
be distributed via our warehouse depending on the stock availability.
Orders
AUSTRALIAN LABS reserves the right to decline trade with any company or person. AUSTRALIAN LABS will use reasonable endeavors to meet
delivery estimates but in no circumstance will it be liable to compensate the customer for non-delivery or late delivery.
Delivery
The customers freight is charged as per the weight of the item and as per the rates supplied by our shipping partner. A small fee
will be charged to each order to cover packing and handling costs. This packing fee varies as per the size of the item.
Returns of Faulty or Broken Items Products
AUSTRALIAN LABS must be notified within 7 days if any faulty or broken product or item has been received. If notification is made within
the 7 day period, an exchange or swap can be made for a new item or product. Claims made after the 7 day period cannot be
swapped or exchanged. AUSTRALIAN LABS does not cover the freight costs for any returned items. Items must be returned at your cost.
Warranty
AUSTRALIAN LABS will endeavor to transfer to the customer the benefits of any warranty or guarantee given to it by the manufacturer.